Contact Us — TCMHub
We would be glad to hear from you. We typically reply within two business days (Sunday–Thursday).
Technical Support & Subscriptions
- Email: [email protected]
- Describe the issue; for billing questions, include your account email and the transaction date.
- Refunds: per our Terms of Service, you may request a refund within 14 days if the service has not been materially used.
Medical Content Corrections
- Professionals’ feedback is welcome: if you find an error in an herb name, dosage, or citation, email us the page link and we will review it under our correction policy.
Medical Questions
- We cannot provide individual medical diagnosis by email. For health concerns, consult a licensed clinician; in emergencies, go to an emergency department or call your local emergency service.
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