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Refund Policy

Effective Date: May 21, 2026

Business Name: HanseBrief (operating as AICatalogX)

30-Day Money-Back Guarantee: We offer a full, unconditional refund within 30 calendar days of your initial purchase or subscription renewal. No questions asked, no conditions.

Eligibility

All purchases made on aicatalogx.com are eligible for a full refund within 30 calendar days of the transaction date. This includes:

How to Request a Refund

  1. Email us at support@aicatalogx.com within 30 calendar days of your purchase
  2. Include your order number and the email address used for the purchase
  3. We will process your refund within 5-10 business days

Refunds are processed back to the original payment method. You will receive a confirmation email once your refund has been processed.

Cancellation

You can cancel your subscription at any time from your account settings or by contacting us at support@aicatalogx.com. Upon cancellation, you will retain access until the end of the current billing period. No further charges will be made.

Contact Us

Paddle.com is the Merchant of Record for our products and services. This Refund Policy is governed by the laws of England and Wales.